Golf is a game fueled by people with passion, integrity and drive. The newly created USGA Foundation, the philanthropic arm of the United States Golf Association, is recruiting leaders with these same values to advance fundraising and engagement.
We are looking for self-directed individuals who thrive in a collaborative work environment, and have successfully led fund development efforts for more than 5 years. With the goal of building a fundraising program that generates more than $25,000,000 in revenue each year, ideal candidates demonstrate the ability to see the big picture while maintaining excellent attention to detail.
The Lead, Annual Giving and Membership is a frontline fundraising position for gifts up to $10,000. Key responsibilities include managing a portfolio of close to 1 million members and donors to maximize full revenue potential. Required expertise includes online giving programs (monthly giving, tribute gifts, registries, and crowdfunding), campaign development, gift cultivation & personal donor solicitation. A member of the USGA Foundation, this position will collaborate with teams across the USGA to develop, execute and analyze campaign performance. Project management responsibilities include developing, implementing, and assessing short and long-range plans, and setting and monitoring annual and campaign budgets – including revenue and expenses.
Warren, NJ 07059
What You Can Expect:
- Project Management: Implement fundraising strategy and creative direction for the annual fund program. Provide financial management (expense and revenue) for annual fund program including membership, micro- and mid-level giving up to $10,000. Define success metrics and key performance indicators for fundraising campaigns and donor satisfaction. Manage relationships with vendors to ensure contracted services fulfill pre-determined scopes of work on-time and within budget. Monitor performance dashboards and produce regular reports on progress towards annual goals.
- Portfolio Management: Engage a portfolio of donors making annual gifts up to $10,000 through prospect research, relationship building, personalized solicitation, and tailored donor experience journeys. Determine stewardship templates and personalization for segments targeted for upgrades. Responsibilities include building a pipeline of qualified prospects from within USGA verticals (members, volunteers, and other supporters), devising content strategy and advancing process for production, closing individual gifts up to $10,000, executing donor experience activities that build relationships with donors and increase satisfaction. Ensure all documentation is recorded in CRM.
- Micro giving Program Management: Execute strategy for micro-giving (online, monthly, tribute, and registry giving) and membership programs including audience analytics and segmentation, content calendar and themes, campaign production, gifts acknowledgement, and donor experience journeys. Develops a coordinated matrix of communication and solicitation strategies focused on shaping a sustainable tradition of annual support. Strategize about increasing annual revenue as well as developing programs for donors that deepen their engagement with the Foundation and the USGA. Responsible for planning and implementing multiple direct mail appeals annually, with a high degree of customization and emotional appeal.
- Determine propositions, campaign themes and appeal content. Conducts extensive ongoing testing including price elasticity, premiums preference, and campaign performance. Ensure all appeals are compelling, on brand, accurate, and on schedule. Annual goals include increasing net revenue, increasing donor lifetime value, and decreasing cost per dollar raised. Coordinate annual renewals for club membership program. Expected to provide regular reporting on analytics of our individual donor programs, and to make recommendations for program direction. Expected to ensure that donor giving programs and levels are streamlined, manageable, clear, efficient, and effective for successful long-term outcomes. Regularly corresponds with donors and donor prospects.
- Relationship Building: Foster relationships with appropriate USGA Foundation team members, other staff, supporters, and contracted vendors that ultimately drive an increase in net income and enhance donor engagement. Collaborate with team members to advance activities focused on impact storytelling, donor stewardship & experience. Inform moves-management conversations with frontline fundraisers by suggesting donors best positioned for increased giving. Actively engage with donors and prospects at USGA and USGA Foundation activities including annual meeting, US Open and other championships, symposiums, Cocktails & Conversations, and others.
What You Bring to the USGA:
- 5 years of experience in annual fund management and personal gift solicitation
- Demonstrated experience implementing comprehensive individual giving program for gifts up to $10,000 (monthly giving, tribute giving, personal solicitations, exceptional donor stewardship, etc) and managing complex multi-segmented direct mail campaigns.
- Certification in Fundraising preferred. Knowledge of current nonprofit fundraising best practices a must.
- Ability to execute annual fundraising plan with timelines, and expense and revenue projections.
- Demonstrated ability and experience building strong trusting relationships
- Track record of influencing others to make philanthropic giving decisions
- Curiosity, strong analytical skills and attention to detail
- Ability to follow systems and procedures while also exhibiting creative thinking
- Excellent interpersonal, communication, and writing skills.
- Initiative and competency to take ownership of specific projects
- Experience working with CRM tools; Familiarity with Salesforce, Nonprofit Success Pack, and project management software
Please click on the following link to apply: Lead, Annual Giving and Membership
About the USGA:
Are you looking to join a dynamic team that works together to promote and conserve the true spirit of the game of golf?
From the USGA Handicap System to national amateur and open championships, to modernizing the delivery of the game’s Rules and supporting sustainable golf course management practices, the United States Golf Association promotes the health of a game that inspires, challenges, and rewards like nothing else can.
The USGA celebrates, serves and advances the game of golf worldwide. Founded in 1894, we conduct golf’s premier professional and amateur championships, including the U.S. Open and U.S. Women’s Open. With The R&A, we govern the sport via a global set of playing, equipment and amateur status rules. Our operating jurisdiction for these governance functions includes the United States, its territories and Mexico. The USGA Handicap System is utilized in more than 40 countries and our Course Rating System covers 95 percent of the world’s golf courses, enabling all golfers to play on an equitable basis. The USGA campus in Liberty Corner, New Jersey, is home to the Association’s Research and Test Center, where science and innovation are fueling a healthy and sustainable game for the future. The campus is also home to the USGA Golf Museum, where we honor the game by curating the world’s most comprehensive archive of golf artifacts. To learn more, visit usga.org.
The United States Golf Association is an Equal Opportunity Employer