Systems Network Administrator I


About the USGA: 

The USGA conducts the U.S. Open, U.S. Women’s Open and U.S. Senior Open, as well as 10 national amateur championships, two state team championships and international matches. Together with The R&A, the USGA governs the game worldwide, jointly administering the Rules of Golf, Rules of Amateur Status, Equipment Standards and World Amateur Golf Rankings. The USGA’s working jurisdiction comprises the United States, its territories and Mexico.

The USGA is a global leader in the development and support of sustainable golf course management practices. It serves as a primary steward for the game’s history and funds an ongoing “For the Good of the Game” charitable giving program. Additionally, the USGA’s Course Rating and Handicap systems are used on six continents in more than 50 countries.

 

Location: 

Far Hills, NJ
 

Reports to: 

Director, IT Operations & Support
 

Position Summary: 

The Systems Network Administrator is responsible for supporting the day-to-day operations of network environments; including, but not limited to e-Mail Servers, associated Applications Servers, VoIP communication networks, Unified Communications systems, and internal wireless networks. This role assists in ensuring the USGA’s data communication and associated server infrastructure capabilities are functional, reliable and meet service level agreements at all times. The Network Administrator works with internal and external staff to assure data communication needs are met; resolves technical problems; and assists in maintenance and upgrades, supporting data center and cabling systems. Additional duties outside technical area of expertise assigned as needed.


What You Can Expect 

  • Support and maintain network systems/applications and service ability/uptime requirements.
  • Assist in monitoring network/system performance by identifying system and network events, security and environmental alarms.
  • Gather network performance statistics and analyze network issues for reporting to senior network staff.
  • Review network system logs daily. Troubleshoot and report as needed.
  • Administer network user accounts/Active Directory/security permissions/network access.
  • Work with network operations staff on server and infrastructure upgrades.
  • Perform proactive maintenance as required; including hardware, operating system and supported software upgrades and patch installations
  • Enforce policies, procedure and standards and insure their conformance.
  • Maintain and monitor AV/AS/AM and real time monitoring/alert systems.
  • Respond to service outages; maintain on-call and off hour support as needed.
  • Research and evaluate new technologies.
  • Support all voice/telephony daily functionality including moves, adds, changes, problem resolution, configuration and documentation.
  • Monitor network backups including offsite DR systems.
  • Restore/recover data as required.
  • Assist with development, implementation and testing of disaster recovery/business continuity planning.
  • Respond to trouble-tickets/cases/tasks via CRM and/or through client interaction.
  • Function as next tier technical support on network related issues, desktop configurations, technical questions and advanced troubleshooting. Determine resolution procedures.
  • Assist in automated software deployment and imaging for desktop systems.
  • Keep network log books and manuals current and available online and offline. 
  • Provide on-site setup and technical support to USGA staff as required.
 

What You Bring to the USGA 

  • Bachelor’s degree in Computer Science, Business Administration or related field; or equivalent work experience required.
  • 2 years relevant work experience in network environment required.
  • Current accredited network administration certificate(s) preferred.
  • Strong working knowledge of current LAN/WAN,/WLAN networking concepts and technologies; Internet, e-mail systems, telecommunications and data communications; network and desktop operating systems, software packages, and software utilities.
  • Ability to understand, maintain and support approved network hardware.
  • Working knowledge of network hardware including servers, switches, firewalls, routers and cabling required.
  • Proficiency with network operating systems and server based application software required (Microsoft preferred).
  • Strong analytical skills.
  • Excellent professional communication skills (both oral and written).
  • Ability to learn new software and hardware packages; adapt to changes in technology; work independently and as a team member; establish and maintain cooperative working relationships with all those contacted during the course of work.
  • Ability to lift, carry and move computer equipment required.
  • Ability to work off hours and after hours; accompanied by requirement to serve on rotational, 24x7 on-call basis required.


To Apply: 

Please click on the following link to apply:  Systems Network Administrator I

 

The United States Golf Association is an Equal Opportunity Employer




 
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