Coordinator, U.S. Open Corporate Merchandising


About the USGA: 

The USGA conducts the U.S. Open, U.S. Women’s Open and U.S. Senior Open, as well as 10 national amateur championships, two state team championships and international matches. Together with The R&A, the USGA governs the game worldwide, jointly administering the Rules of Golf, Rules of Amateur Status, Equipment Standards and World Amateur Golf Rankings. The USGA’s working jurisdiction comprises the United States, its territories and Mexico.

The USGA is a global leader in the development and support of sustainable golf course management practices. It serves as a primary steward for the game’s history and funds an ongoing “For the Good of the Game” charitable giving program. Additionally, the USGA’s Course Rating and Handicap systems are used on six continents in more than 50 countries.

 

Location: 

Far Hills, NJ
 

Reports to: 

Manager, U.S. Open Corporate Merchandising
 

Position Summary: 

The person in this role will coordinate annual U.S. Open corporate merchandising program including designing and implementing marketing and sales initiatives, providing the highest level of service to corporate patrons, and working directly with merchandise vendors through order fulfillment process.  S/he will be responsible for reaching an annual sales goal.


Duties 

Marketing & Sales  

  • Develop pro-active merchandise sales program for corporate hospitality clients
  • Develop and implement unique sales ideas, i.e. special sample mailings, employee programs, pre-Championship outing programs, holiday gift programs, email blasts, etc.
  • Manage corporate sample inventory and interaction with clients
  • Set-up and manage Corporate Merchandise Showroom including floor plan, fixtures, merchandise samples, props, meeting area, etc.  Work with lead vendor on showroom appearance and layout
  • Meet with clients on-site during busy order season
  • Assist with production of corporate merchandise catalogs, including working with graphic designer and photographer, coordinating samples with vendors, determining pricing and organization of catalog, writing copy, designing order form, etc.
  • Manage corporate merchandise website content
  • Participate in corporate update sessions including developing PowerPoint presentations and setting up of merchandise displays
  • Conduct corporate merchandise sales program for outside corporations


Program Management and Order Fulfillment

  • Work extensively in corporate merchandise database to input and manage client orders
  • Communicate daily with U.S. Open corporate hospitality clients, including substantial telephone inquiries from clients
  • Coordinate logo approval program to ensure that all logos are within the guidelines of the USGA, and ensure corporate logos are approved by clients
  • Prepare sales reports, purchase orders, correspondence, memos, e-mails, etc.
  • Responsible for major mailings to corporate clients, vendors, promotions, etc.
  • Develop and maintain a good working relationship with merchandise vendors. Source new, merchandise for corporate program 
  • Select items for program and coordinate logo approval process for these items
  • Work directly with corporate clients to assist with their product selection, samples, sizing, logos, delivery, etc.
  • Work with merchandise vendors to ensure 100% accuracy of corporate client orders, including style, quantity, correct corporate logo embroidery, and on-time delivery to corporate clients
  • During Championship, assist corporate clients with all merchandise needs, including last-minute orders, shopping, corporate charges, etc.
  • Work closely with USGA accounting staff on accounts payable and accounts receivable

USGA Corporate Partners
Assist Manager, U.S. Open Corporate Merchandising, with large projects and sales to special groups and USGA Corporate Partners as needed

U.S. Open Merchandise General Operations

  • Assist with supervision of staff of approximately 20 U.S. Open interns
  • Responsible for general operations at Customer Service during Championship week including helping corporate clients with specific issues, last minute orders, personal shopping needs, discounts; dealing with general customer service issues including exchanges, defectives, discount transactions, etc.
  • Assist with merchandise set-up and visual displays in the 40,000 square foot Pavilion
  • Assist with directing over 1,200 volunteers during the U.S. Open
  • Assist with breakdown, post-event sales, and ending inventory procedures
 

Knowledge, Education, Skills & Abilities 

  • Proficiency in Microsoft word, excel, power point required
  • College degree preferred
  • Minimum 3-5 years (full-time) work experience preferred
  • Understanding and high comfort level with technical work such as databases and websites
  • Detail-oriented with strong organizational skills
  • Ability to lead staff of interns and volunteers
  • Ability to speak comfortably and work confidently with corporate clients
  • Exhibit strong customer service skills including being polite, courteous, and respectful
  • Must be able to handle high-stress situations of deadline-oriented work
  • Must be willing to travel and to move on-site to U.S. Open location for 2-3 months per year
  • Ability to lift heavy boxes
  • Must be willing to work overtime and some weekends as necessary.


To Apply: 

In order to apply, please click on the link: Coordinator, U.S. Open Corporate Merchandising




 
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