Assistant Manager, Public Services


About the USGA: 

The USGA’s Public Services department comprises three areas of responsibility: charitable funding, special projects and inclusiveness. Through its charitable funding, the USGA partners with national organizations who work to make the experience of the game available to others, especially those who otherwise would not have the opportunity. The USGA frequently partners with allied organizations on special projects, and the Public Services department is responsible for the execution and management of these partnerships and the related activities. In addition, the Public Services department is charged with developing, implementing and maintaining programs that encourage a positive and proactive culture for inclusion in the game.
 

Location: 

Far Hills, NJ
 

Reports to: 

Director, Public Services
 

Position Summary: 

The Assistant Manager, Public Services supports the Director, Public Services in the execution and coordination of special projects and initiatives of the Association, in particular those developed in partnership with key allied associations. S/He coordinates various USGA areas of responsibility for junior golf initiatives including the Drive, Chip and Putt Championship and LPGA-USGA Girls Golf. Emphasis will also be placed on the coordination of special events. S/He will provide support for Public Services strategic initiatives. Where appropriate, s/he will assist USGA’s philanthropic activities and inclusiveness initiatives.


What You Can Expect 

  • Coordinate USGA areas of responsibility for the Drive, Chip and Putt Championship. Work with internal departments and external partners to develop and manage registration/entry system. Responsible for handling all inquiries from qualifying officials, participants and parents/guardians regarding entry/registration process, qualifying fields and other championship-related queries. Work with internal departments and external partners to develop content for championship website, including qualifying results.
  • Assist Public Services department in the development and execution of other projects with allied associations, including special events for various funded programs.
  • Assist efforts to develop programming for and promote events of LGPA-USGA Girls Golf. Develop opportunities for integration of USGA core functions for other funded programs.
  • Assist development and execution of Public Services’ inclusiveness strategy. Seek opportunities to engage with associations and programs that represent diverse audiences and maintain relationships with important regional and national associations and individuals that represent these constituents in the game.
  • Assist in the development and execution of special initiatives to promote USGA core functions.
  • Manage USGA’s special events with outside vendors, including scheduling, correspondence and budget. May include occasional on-site support.
  • Develop customer feedback mechanism for Public Services projects. Responsible for creating surveys, gathering results and interpreting outcomes.
  • Assist with communications efforts to promote special projects and philanthropic activities, including publications, web and social media content, press releases, internal communications, presentations for USGA and other golf community meetings.
  • Support major strategic initiatives of the USGA, to include projects such as Pace of Play and Tee It Forward. Provide research and communications support as needed to senior management and project teams.
  • Provide administrative support as needed.
 

Working Relationships 

  • All levels of USGA staff, with particular interaction with IT, Regional Affairs and Communications
  • Allied associations, including but not limited to the PGA of America, LPGA, Masters Tournament Foundation, The First Tee and AJGA
  • Representatives from USGA-supported programs, associations and organizations

 


What You Bring to the USGA 

Required:

  • Minimum 3-5+ years working in an office environment
  • Strong research and writing skills
  • Strong experience creating written reports and presentations
  • Advanced proficiency with CMS, Microsoft Office Suite, Adobe Acrobat
  • Excellent communication and interpersonal skills – diplomatic, personable, cooperative
  • Reliable, conscientious and able to work independently
  • Extremely well organized and detail oriented
  • Ability to maintain confidentiality of sensitive information

Preferred:  

  • Knowledge of golf and the golf community
  • Communications, public relations and media skills
  • Knowledge of sports business


Additional Comments: 

Candidate must be willing to travel occasionally for various meetings and project-related trips.

To Apply: 

Please click the following link: Assistant Manager, Public Services.




 
Partner Links
AmEx image
AmEx image
AmEx image
AmEx image
Chevron
   

The USGA and Chevron have committed to using the game of golf to encourage students in science, technology, engineering and math (STEM) disciplines. This commitment has led to the creation of extensive golf-focused STEM teaching tools, and has resulted in charitable contributions to support golf-related programs through Eagles for Education™

At U.S. Open Championships the Chevron STEM ZONE™ is an interactive experience highlighting the science and math behind the game of golf through a variety of hands-on exhibits and experiments.

The partnership has also produced educational materials such as the Science of Golf video series and a nationally-distributed newspaper insert which are provided to teachers as tools to enhance existing curriculum in schools. These lessons teach the science behind the USGA’s equipment testing, handicapping, and agronomy efforts.

For more interactive experiences featuring golf-focused STEM lessons, visit the partnership homepage.

Chevron image
Rolex
   

Rolex has been a longtime supporter of the USGA and salutes the sportsmanship and great traditions unique to the game. This support includes the Rules of Golf where Rolex has partnered with the USGA to ensure golfers understand and appreciate the game.

As the official timekeeper of the USGA and its championships, they also provide clocks throughout host sites for spectator convenience.

For more information on Rolex and their celebration of the game, visit the Rolex and Golf homepage.



Rolex image
IBM
   

IBM has partnered with the USGA to bring the same technology, expertise, and innovation it provides to businesses all over the world to the USGA and golf's national championship.

IBM provides the information technology to develop and host the U.S. Open’s official website, www.usopen.com, as well as the mobile apps and scoring systems for the three U.S. Open championships. These real-time technology solutions provide an enhanced experience for fans following the championship onsite and online.

For more information on IBM and the technology that powers the U.S. Open and businesses worldwide, visit http://www.usopen.com/IBM

AmEx image
Lexus
   

Lexus is committed to partnering with the USGA to deliver a best-in-class experience for the world’s best golfers by providing a fleet of courtesy luxury vehicles for all USGA Championships.

At each U.S. Open, Women’s Open and Senior Open, Lexus provides spectators with access to unique experiences ranging from the opportunity to have a picture taken with both the U.S. Open and U.S. Women’s Open trophies to autograph signings with legendary Lexus Golf Ambassadors in the Lexus Performance Drive Pavilion.

For more information on Lexus, visit http://www.lexus.com/

AmEx image
American Express
   

Together, American Express and the USGA have been providing world-class service to golf fans since 2006. By creating interactive U.S. Open experiences both onsite and online, American Express enhances the USGA’s effort to make the game more accessible and enjoyable for fans.

For more information on American Express visit www.americanexpress.com/entertainment


AmEx image