Player Services & Administration Long-Term Intern (1 position)
Country Club of Charleston | Charleston, SC
Position Timeframe: January 7, 2019 – June 28, 2019 (6 months)
Are you looking to join a dynamic team who works together to promote and conserve the true spirit of the game of golf? The U.S. Women’s Open Championship internship is a great way to gain valuable experience in sports management. Whether you work in Championship Administration or Operations, you will gain valuable experience and see firsthand how an exemplary golf championship is conducted.
The 74th U.S Women’s Open Championship will be held at the Country Club of Charleston, which will be hosting its’ first U.S. Women’s Open Championship and its’ second USGA championship. Nestled on James Island alongside the Charleston harbor and the Wappoo Creek, Seth Raynor’s brilliant golf course design of the Country Club of Charleston will truly provide the ultimate test of golf to crown a national champion.
WHAT YOU CAN EXPECT:
The Championship Office is a fast-paced working environment. Intern must have the ability to work under pressure and handle many tasks at one time. Each day brings new challenges and the intern must have top-notch organizational and communication skills. Daily, the intern will find themselves working in a typical office environment, but significant work will be done in exterior environs as well. The ability to handle physical tasks such as lifting boxes and manual labor may be required at times. In the weeks leading up to the championship, the intern will work at least (40) hour work weeks; however, as we grow closer to the championship, work weeks will lengthen to (60+) hours and will include weekends and holidays. An internship with the United States Golf Association and the 2019 U.S. Women’s Open Championship is a tremendous first step for a career in the fields of special event management and professional sports.
The Player Services & Administration Intern will assist with the day-to-day of the Player Services Program and will also support the day-to-day of the Volunteer Program for the 2019 U.S. Women’s Open Championship. In addition, intern will focus on the administrative management of the Championship Office, including advance preparation/set-up, Championship week responsibilities and post-championship breakdown.
- Assume the administrative role defined below within the Player Services Program in the weeks leading up to, during and after the championship;
- Provide assistance to the Championship Manager and Championship Coordinator with the player home rental program, including communicating via phone and e-mail with homeowners, scheduling and attending in-home visits to confirm accuracy of information provided by homeowners, and assisting player representation with home rental information;
- In conjunction with the Championship Manager and Championship Coordinator, assist with the arrival and departure needs of all players in the field;
- Assist with the distribution and collection of player and VIP courtesy vehicles;
- Assist with the distribution of credentials, packets and information to players and their support groups.
- Manage concerns, questions and requests from volunteers leading up to the championship;
- Help Championship Coordinator create and organize championship items, materials and information that will go to print;
- Assist with volunteer training: Organize training session materials and credential packets and help Committee Chairs with check-in;
- Assist with the distribution of supplies to Volunteer HQ and other facilities on-site.
- Answering phones, preparing mailings, opening incoming mail, UPS shipping/receiving;
- Keeping the Championship Office neat, clean and organized;
- Answering incoming e-mails to the 2019 U.S. Women’s Open and 2019 U.S. Women’s Open Player Services email accounts;
- Maintain all necessary office supplies and order items as necessary. May require local trips to pick-up any critical items as needed;
- Prepare onsite USGA Championship Office and Player Services Office setup and removal for temporary office workspaces;
- Assist in taking and distributing notes for meetings as necessary.
The intern will handle special projects which will arise in the months leading up to championship and during the event. These projects could include, but are not limited to:
- Assist Championship Coordinator(s) with various projects involving the Volunteer Program and Public Safety planning efforts.
- In conjunction with the Championship Manager and Championship Coordinator, align staff meal plans for the USGA Championship Office and Operations Office, starting pre-championship until the opening of USGA Hospitality. Develop meal options considering budgetary requirements, delivery options, etc.
WHAT YOU BRING TO THE USGA:
- Ability to work long and strenuous hours (40 – 60+ hour work week)
- Effective communication with a wide variety of individuals involved in a national championship
- Resourceful, presentable, courteous, friendly and organized
- Good follow-up skills and ability to handle issues quickly and calmly
- Ability to work independently and support the team
- Proficiency with Microsoft Office software - above average knowledge of Excel, Word, Outlook, PowerPoint and publisher
- Ability to prepare presentations to include PowerPoint and printed material
- Demonstrated ability to follow and execute detailed plans – able to anticipate and analyze problems and provide logical solutions
- Ability to work well under pressure
To apply, please submit materials to: 2019 U.S. Player Services & Administration Intern.
This job description is not intended to be all-inclusive. Intern may perform other duties as assigned.
The United States Golf Association is an Equal Opportunity Employer.
About the USGA:
The USGA celebrates, serves and advances the game of golf worldwide. Founded in 1894, we conduct golf’s premier professional and amateur championships, including the U.S. Open and U.S. Women’s Open. With The R&A, we govern the sport via a global set of playing, equipment and amateur status rules. Our operating jurisdiction for these governance functions includes the United States, its territories and Mexico. The USGA Handicap System is utilized in more than 40 countries and our Course Rating System covers 95 percent of the world’s golf courses, enabling all golfers to play on an equitable basis. The USGA campus in Liberty Corner, New Jersey, is home to the Association’s Research and Test Center, where science and innovation are fueling a healthy and sustainable game for the future. The campus is also home to the USGA Golf Museum, where we honor the game by curating the world’s most comprehensive archive of golf artifacts. To learn more, visit usga.org.