Title: Business Planning Intern
Location: USGA Headquarters, Warren, NJ
Position Timeframe: May through August, 2018
Are you looking to join a dynamic team that works together to promote and conserve the true spirit of the game of golf? The United States Golf Association promotes the health of a game that inspires, challenges, and rewards like nothing else can.
An Internship in the Field Services department is a great way to gain valuable experience working with the USGA and with many of our local Allied Golf Association (AGA) partners around the country. The USGA’s relationship with these business partners is evolving and the Field Services team serves as the ‘tip of the spear” when it comes to interacting with this key constituent in the delivery of our products and services to golfers and golf clubs.
The internship will interact with all key departments within the USGA to create a holistic 360 degree view the of the AGA’s relationship with the USGA at an enterprise level. The insights and metrics you will help create from this data will allow us to create custom solutions at a local level designed to improve golfer satisfaction, and golf course economic and environmental sustainability. Leveraging work done by the RFR process, and discussions with key individuals within the USGA and the AGA community this database will become the business planning tool for all future interactions with our business partners.
This IMPACT Internship will also feature a Professional Development focus where you will have an opportunity to participate in Panel Discussions (Leadership & Former Interns), learn more about our broader organization by being exposed to "Day in the Life of" job overviews, participating in community service and social activities, and the opportunity to complete and present a capstone project for senior leaders and management.
What you can expect:
Provide support for the Field Services team of Regional Affairs Directors. Areas of responsibility (include but not limited to):
- Build on the static database of all departmental interaction activities with the AGA to create a proactive planning tool that can be updated regularly with quantitative and qualitative measures
- Use those quantitative and qualitative measures to help identify insights and metrics about the relationship that can be leveraged to create custom solutions to improve golfer satisfaction and golf club health nationally
- Interaction with various departments within the USGA to enhance organizational knowledge about how department decisions impact other departments
- The ability to learn about and interact with all departments within the USGA to understand the game of golf at a national level
- The ability to interact via phone and in the field with key business partners to understand the game of golf at a local level
What you bring to the USGA:
- Currently enrolled or have completed Bachelor’s degree (Graduation Date between 2016-2019 in Business, Operations, or Data Science
- The ability to manipulate data, identify insights and metrics, and create templates & reports for benchmarking and dashboard creation in excel
- Effective communication skills (verbal and written) with a wide variety of individuals and organizations involved in the game of golf
- Attention to detail
- Courteous, friendly and organized
- General knowledge of golf operations is a plus
About the USGA:
The USGA conducts the U.S. Open, U.S. Women’s Open and U.S. Senior Open, as well as 10 national amateur championships, two state team championships and international matches. Together with The R&A, the USGA governs the game worldwide, jointly administering the Rules of Golf, Rules of Amateur Status, Equipment Standards and World Amateur Golf Rankings. The USGA’s working jurisdiction comprises the United States, its territories and Mexico.
The USGA is a global leader in the development and support of sustainable golf course management practices. It serves as a primary steward for the game’s history and funds an ongoing “For the Good of the Game” charitable giving program. Additionally, the USGA’s Course Rating and Handicap systems are used on six continents in more than 50 countries.
The United States Golf Association is an Equal Opportunity Employer