2018 U.S. Open Internship
Admissions Short Term (10)
Shinnecock Hills I Southampton, NY
Position Timeframe: June 1, 2018 through June 17, 2018
From conducting the game’s premier professional and amateur championships, including the U.S. Open and U.S. Women’s Open, to modernizing the delivery of the game’s Rules, to supporting sustainable golf course management practices and curating the world’s most comprehensive archive of golf artifacts, the USGA (United States Golf Association) promotes the health of a game that inspires, challenges, and rewards like nothing else can.
Are you interested in joining a dynamic team that is an integral part of the USGA? The U.S. Open Championship internship is a great way to gain valuable experience in sports management. Whether you work in Merchandising, Operations, Championship or Will Call, you will gain valuable experience and see firsthand how an exemplary golf championship is run.
The 118th U.S. Open Championship will be held at Shinnecock Hills Golf Club, which is a golf course in the northeast United States, located in Southampton, New York, 90 miles east of New York City. The 2018 U.S. Open will mark the fifth time the course has hosted the national championship.
What You Can Expect:
Interns are needed for the Will Call locations at Shinnecock Hills for the 2018 U.S. Open Championship.
Will Call facilities will be staffed by USGA staff and interns.
The purpose of Will Call is:
- To allow individuals and/or corporate clients to drop off tickets/credentials for their guests to pick up when they arrive at the golf course.
- Ticket sales for any remaining tickets.
- Sale and distribution of junior tickets.
- Distribution of tickets to various organizations.
- Distribution of tickets to military personnel.
- Telephone inquiries, customer service, and transportation hotline.
- Distribution of Volunteer packages and uniforms
- Maintain a good working relationship with all USGA Staff, the corporate hospitality staff, vendors, security et al.
- Enter information and maintain Will Call database that connects all Will Calls and contains up-to-the-minute information on the envelopes that are dropped off at each Will Call location.
- Maintain communications with all Will Call locations and various admission gates
- Regularly pick up, usually on an hourly basis, envelopes from Will Call boxes that are at different locations throughout the course.
- Answer phone calls received at Will Call from fans regarding parking and transportation, directions, ticket questions, disabled services plus a multitude of miscellaneous questions.
- Maintain good rapport with all fans. Be helpful cooperative and courteous when dealing with the public.
- Assist fans at Will Call Windows.
What You Bring to the USGA:
- Good interpersonal, communication and phone skills
- Ability to multitask
- Process and detail oriented
- Basic computer knowledge to use Will Call database and POS system
- Must be presentable, courteous, friendly and organized
Will Call interns will work from Saturday, June 1 to Sunday, June 17. Hours are generally from 9 AM to 5 PM on days preceding the Championship and from 5 AM until 7 PM during the Championship.
The USGA pays New York State minimum wage. Expenses such as accommodations or travel are not covered. However, all meals are included.
The U.S. Open is a prestigious event that will leave you with many great memories and new friends should you decide to become a WILL CALL Intern.
All interviews will be conducted by video and telephone. If accepted, our People team will be in touch with you to fill out the appropriate paperwork.
This job description is not intended to be all-inclusive. Intern may perform other duties as assigned. Local candidates only please.
About the USGA:
The USGA celebrates, serves and advances the game of golf worldwide. Founded in 1894, we conduct golf’s premier professional and amateur championships, including the U.S. Open and U.S. Women’s Open. With The R&A, we govern the sport via a global set of playing, equipment and amateur status rules. Our operating jurisdiction for these governance functions includes the United States, its territories and Mexico. The USGA Handicap System is utilized in more than 40 countries and our Course Rating System covers 95 percent of the world’s golf courses, enabling all golfers to play on an equitable basis. The USGA campus in Liberty Corner, New Jersey, is home to the Association’s Research and Test Center, where science and innovation are fueling a healthy and sustainable game for the future. The campus is also home to the USGA Golf Museum, where we honor the game by curating the world’s most comprehensive archive of golf artifacts. To learn more, visit usga.org.
The United States Golf Association is an Equal Opportunity Employer