2017 U.S. Open Internship – Admissions Short Term

2017 U.S. Open Internship – Admissions Short Term

Position Timeframe: June 4, 2017 through June 18, 2017


Are you interested in joining a dynamic team that is an integral part of the USGA?  The U.S. Open Championship internship is a great way to gain valuable experience in sports management.  Whether you work in Merchandising, Operations, Championship or Will Call, you will gain valuable experience and see firsthand how an exemplary golf championship is run.

The 117th U.S. Open Championship will be held at Erin Hills Golf Course, which will be hosting its first U.S. Open Championship and its third USGA championship. Routed over the kettle moraine areas left by glaciers, surrounded by wetlands and a river and with ground that consists of glacial till of varied composition of sand and small rock, the mix of traditional and modern elements at Erin Hills will truly provide a championship test.



Erin, WI


What You Can Expect:

Interns are needed for multiple Will Call locations at Erin Hills Golf Course for the 2017 U.S. Open Championship.

Will Call facilities will be staffed by USGA staff and interns.


The purpose of Will Call is:

  • To allow individuals and/or corporate clients to drop off tickets/credentials for their guests to pick up when they arrive at the golf course.
  • Ticket sales for any remaining tickets.
  • Sale and distribution of junior tickets.
  • Distribution of Gallery tickets to various organizations.
  • Distribution of practice round tickets to military personnel.
  • Telephone inquiries, customer service, and transportation hotline.
  • Distribution of Volunteer packages and uniforms not picked up at training.


Intern’s responsibilities:                            

  • Maintain a good working relationship with all USGA Staff, the corporate hospitality staff, vendors, security et al.
  • Enter information and maintain Will Call database that connects all Will Calls and contains up-to-the-minute information on the envelopes that are dropped off at each Will Call location.
  • Maintain telephone communications with all Will Call locations and various admission gates in case tickets are at another location.
  • Regularly pick up, usually on an hourly basis, envelopes from Will Call boxes that are at different locations throughout the course.
  • Answer phone calls received at Will Call from spectators regarding parking and transportation, directions, ticket questions, disabled services plus a multitude of miscellaneous questions.
  • Maintain good rapport with all spectators.  Be helpful cooperative and courteous when dealing with the public.
  • Assist spectators at Will Call Windows.


What You Bring to the USGA:

  • Good interpersonal, communication and phone skills
  • Ability to multitask
  • Process and detail oriented
  • Basic computer knowledge to use Will Call database
  • Must be presentable, courteous, friendly and organized


Will Call interns will work from Saturday, June 4 to Sunday, June 18. Hours are generally from 9 AM to 5 PM on days preceding the Championship and from 5 AM until 7 PM during the Championship.

Each intern will receive four shirts, one outerwear and one cap/hat.  The male interns will be required to wear khaki or navy pants and the female interns will be required to wear khaki pants or just above the knee length shorts/skirts.

The USGA pays Wisconsin State minimum wage.  Expenses such as accommodations or travel are not covered.  However, all meals are included.

The U.S. Open is a prestigious event that will leave you with many great memories and new friends should you decide to become a WILL CALL Intern.

All interviews will be conducted by video and telephone.  If accepted, our People team will be in touch with you to fill out the appropriate paperwork.


To Apply:

Please click the following link to apply: 2017 U.S. Open Internship - Admissions Short Term


This job description is not intended to be all-inclusive. Intern may perform other duties as assigned. Local candidates only please.


About the USGA:

The USGA celebrates, serves and advances the game of golf worldwide.  Founded in 1894, we conduct golf’s premier professional and amateur championships, including the U.S. Open and U.S. Women’s Open.  With The R&A, we govern the sport via a global set of playing, equipment and amateur status rules.  Our operating jurisdiction for these governance functions includes the United States, its territories and Mexico.  The USGA Handicap System is utilized in more than 40 countries and our Course Rating System covers 95 percent of the world’s golf courses, enabling all golfers to play on an equitable basis.  The USGA campus in Liberty Corner, New Jersey, is home to the Association’s Research and Test Center, where science and innovation are fueling a healthy and sustainable game for the future.  The campus is also home to the USGA Golf Museum, where we honor the game by curating the world’s most comprehensive archive of golf artifacts.  To learn more, visit usga.org.


The United States Golf Association is an Equal Opportunity Employer


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