Senior Business Analyst - Enterprise Systems

From the USGA Handicap System to national amateur championships, to modernizing the delivery of the game’s Rules and supporting sustainable golf course management practices, the United States Golf Association promotes the health of a game that inspires, challenges, and rewards like nothing else can.


Are you looking to join a dynamic team that works together to promote and conserve the true spirit of the game of golf?


The Senior Business Analyst is a key role for the USGA focused on creating new and innovative services for our organization that will transform how we work together. You need to be a passionate, talented analyst who has outstanding project management, business acumen, intellectual curiosity, excellent analytical abilities, strong technical skills, superior written and verbal communication skills, and the ability to influence cross-functional teams to be successful in this role.


The Senior Business Analyst works in a cross-functional, fast-paced team environment focused on delivering value-added services that exceed customer expectations. This role serves a critical lead in partnering with Finance and Accounting, Human Resources, and Legal in the planning, selection, implementation and on-going support of the companies enterprise systems. You must be a self-starter, comfortable with ambiguity, able to think big (while paying close attention to details), and enjoy working in a fast-paced, dynamic environment.


The Senior Business Analyst also provides direction and guidance to business partners to enable information technology (IT) solutions that best meet the business needs. The individual serves as a liaison between IT and business end users and works with business partners to analyze business requirements and reviews/produces specifications for any change to technology applications. The business analyst works with the internal and external development team to ensure that they understand the specifications and collaborates with implementation and operations team to document system scenarios, identifies roles impacted, and helps develop a change management and training plan.



Warren, NJ 07059


What You Can Expect:

  • Builds and maintains strong relationships with business partners and acts as a liaison between Internal and External Information Technology team and the business partner
  • Communicates business priorities to the technology organization in order to drive effective business solutions
  • Analyzes impact of proposed solution across the business
  • Provides input to the development of formal business cases when enterprise wide business solutions are proposed
  • Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of business processes and associated  systems and technologies
  • Establishes initial vendor relationships and maintains a forward-looking view of vendor direction
  • Ensures that the business requirements align with the organization strategic priorities Conducts research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible
  • Performs requirements elicitation, documentation, review and approval
  • Facilitates requirements and design sessions with user community and communicates these requirements to the development team for the design and implementation of solutions
  • Develops and oversees the requirements traceability component of requirements management
  • Develops use cases to explain/demonstrate business requirements/specifications to IT team, and contributes business partner’s perspective during design reviews
  • Interacts with the business owner to oversee the requirements change request process
  • In partnership with QA, develops User Acceptance Testing (UAT) test plan, ensures UAT is completed and the business requirements are met


What You Bring to the USGA:

  • Bachelor’s degree in computer science, computer technology, business administration, engineering or related field required
  • 8 years’ experience working as business analyst in full SDLC lifecycle for software maintenance/development/implementation projects with in both Agile and Waterfall methodologies
  • Project management experience, ability to manage multiple tasks concurrently with strong organizational, negotiation, documentation, and vendor management skills
  • Strong business, data and systems acumen across Finance, Accounting, Procurement and Legal functions having experience supporting these organizations in their IT needs
  • Proven ability to serve in a Senior Business Analyst role for planning and requirements then transitioning to a Project Management role for implementation and on-going support
  • Proven experience managing product and vendor selection process (RFI’s and RFP’s)
  • Strong communication skills (written and verbal) as well as analytical skills to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details required for business requirements
  • Ability to translate business needs into functional and non-functional requirements
  • An understanding of contemporary requirements elicitation, analysis, specification, verification, and management practices and their practical application within the organization
  • Self-motivated and proactive with strong end users focus and ability to work in a collaborative environment required
  • Knowledge of the practices of Golf and/or Sports Industry as well as the non-profit business model is a plus
  • International Institute of Business Analysis (IIBA) Certified Business Analysis Professional (CBAP) or Project Management Institute (PMI-PMP) certification is a plus


To Apply:

Please click on the following link to apply: Senior Business Analyst - Enterprise Systems


About the USGA:

The USGA conducts the U.S. Open, U.S. Women’s Open and U.S. Senior Open, as well as 10 national amateur championships, two state team championships and international matches. Together with The R&A, the USGA governs the game worldwide, jointly administering the Rules of Golf, Rules of Amateur Status, Equipment Standards and World Amateur Golf Rankings. The USGA’s working jurisdiction comprises the United States, its territories and Mexico.


The USGA is a global leader in the development and support of sustainable golf course management practices. It serves as a primary steward for the game’s history and funds an ongoing “For the Good of the Game” charitable giving program. Additionally, the USGA’s Course Rating and Handicap systems are used on six continents in more than 50 countries.


The United States Golf Association is an Equal Opportunity Employer


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